PeppyPandaContact us
Email us for any question, bug report, account help, or feedback:
We aim to respond within 2 business days.
What to include
To help us resolve your issue faster, please tell us:
- The email address on your PeppyPanda account
- Your device and operating system (e.g. iPhone 15, iOS 18; Pixel 8, Android 15)
- The app version, if you know it
- What you expected to happen and what happened instead
- A screenshot, if the problem is visual
Common questions
How do I log something?
Just tell Peppy in the chat — for example, "had a protein shake and half a banana" or "walked 30 minutes." Peppy extracts the details and saves them. You can review or edit any entry from your logs.
Peppy logged something incorrectly.
Tell Peppy what was wrong ("that was 2 eggs, not 3") and it will correct the entry, or edit it directly in your logs.
How do I reset my password?
Use the "Forgot password" link on the sign-in screen to receive a reset email. If you signed up with Google or Apple, sign in with that provider instead.
How do I manage notifications?
Open your notification settings in the app to turn reminders on or off. You can also control notifications from your device's system settings.
How do I export my data?
Email support@peppypandahealth.com from your account address and we'll send you a copy of your data.
How do I delete my account?
See peppypandahealth.com/delete-account for full instructions on deleting your account and data.
Medical emergencies. PeppyPanda is not a medical service and cannot help in an emergency. If you have a medical concern, contact your care team. If you think you may have a medical emergency, call your local emergency number.